Refund & Return Policy

At Handii eStore, customer satisfaction is our priority. We aim to provide quality products and reliable service to all customers.

If a product is found to be physically damaged, defective, or incorrect, customers can request a return, replacement, or refund within 7 days from the date of delivery.

Return Eligibility

To be eligible for return or replacement:

• Product must be damaged, defective, or wrong item delivered.
• Request must be raised within 7 days of delivery.
• Product should be unused and in original packaging.
• Product images may be required for verification.

Non-Returnable Products

The following products are not eligible for return/refund:

• Customized products
• Personalized products
• Made-to-order items
• Used or damaged products caused after delivery

Once verified, refunds or replacements will be processed accordingly.

For support, contact our team through WhatsApp, Email, or Contact Page.